Sep 6, 2018 • Christina Comben
Make no mistake. Wiki software is an excellent collaboration tool that allows you …
Aug 6, 2018 • Christina Comben
Your clients prefer using an online knowledge base because they can get instant …
Jul 19, 2018 • Christina Comben
Knowledge base tools are the future of customer support. 81 percent of all …
Jul 12, 2018 • Christina Comben
Just like the foundations of your office building, your knowledge base is fundamental …
Jul 3, 2018 • Christina Comben
Clients who receive excellent customer support are four times more likely to be …
Jun 21, 2018 • Christina Comben
A knowledge base is crucial for your growth strategy. It helps you maintain …
May 29, 2018 • Christina Comben
A customer’s interaction with your brand continues long after purchase. From the moment …
May 17, 2018 • Christina Comben
The usability of your knowledge base depends on how you organize information and …
May 8, 2018 • Christina Comben
Since 2017, millennials have become the largest generation worldwide. If you haven’t prepared …
Apr 24, 2018 • Christina Comben
Your documentation is a valuable source of information for both your staff and …